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| iHelp - Remotely Hosted - Customer Support |
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iHelp |
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Neculai Papaghiuc |
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Free trial, $19.99-$39.99/month |
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N/A |
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Remotely Hosted / Customer Support |
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Click to Visit |
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Click to Download |
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How iHelp works for your web site operators.
- The web site operators will see in real-time extensive details about all the visitors browsing your web site monitored pages.
- The operators can send a proactive chat invitation to any web site visitor, or the visitor can click the live chat button on your web pages to request online assistance.
- The operator will chat with the visitor, or he can transparently redirect the chat to another operator; all the chats are automatically recorded for future reference.
How iHelp works for your web site visitors
- When your web site visitors need help, they can click on the iHelp live chat buttons embedded in your web site pages.
- A new chat window will open on the visitor's browser, and one of the web site operators will be notified of the visitor's chat request.
- If none of the web site operators is online or all of them are busy, the visitor will be prompted to leave you an offline message.
Start using iHelp in three easy steps
- Register for an iHelp account and receive a 30 days free trial period;
- Login to your iHelp account to copy the iHelp HTML tags in your web pages;
- Install the iHelp Operator application to answer chats and manage visitors
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